Coates Home’s country Victoria backdrop is a pleasant mix of open farming area and charming historical buildings from St Arnaud’s days as a prospecting town.


27 beds. There are two basic room options – double and single. All come with their own ensuites. Additionally, there are four rooms specifically for couples.

Team Structure

Our team consists of clinical staff and specialists, including registered nurses and personal care assistants available on-call, 24-hours a day. A social care team deals with activities and therapy. Team members are passionate, caring and friendly and go above and beyond to build a genuine rapport with residents.

Care Structure

We offer one of the most comprehensive ranges of services including:

  • Residential aged care
  • Palliative care
  • Secure dementia care
  • Respite care

Provided Services

With attention to the complete health and wellbeing of our residents, the services we offer combine specialist care with quality of life. Beyond our standard care offerings, further services accommodate specific needs of residents.

Dedicated specialists like physiotherapists, podiatrists and optometrists are available upon request and make frequent visits. For personal styling needs, a hairdresser is available on a weekly basis by appointment. Church organisations also make occasional visits to suit resident’s spiritual requirements.

Food & Diet

Healthy and balanced meal choices are always available and prepared on-site. Meals can also be tailored to fit any dietary requirements. Fresh food arrives throughout the week and is provided locally through the Oscar Hospitality Program.


Activities & Excursions

Social care programs encourage and facilitate daily activities, organising a variety of games and group activities each day of the week. Popular activities include: indoor bowls, knitting groups and pottery classes – with some residents even selling their own creations.

There is the opportunity to use the bus service of our nearby Swan Hill home at various times during the year. This allows larger groups to make frequent day trips to nearby points of interest like Bendigo or the Brim Silos.

Prospective Tenants

Entering aged care can present a significant lifestyle change for some people and may seem complicated. So before becoming a Coates resident, it is important you and your loved ones make the best decisions regarding your aged care. For prospective residents, we’ve detailed the key steps involved here.

Contact information

Cnr Long & James St St Arnaud VIC 3478

03 5477 3300 Send A Message


Japanese health care delegates visit Respect

With the highest proportion of elderly citizens, Japan is paying close attention to leading aged care around the world.

So it came with great honour to host 27 Japanese health and aged care delegates at our very own St Ann’s home last Monday. Read More...


How much will it cost?

 Standard RoomDeluxe Room
RAD $350,000$370,000
DAP $47.75$50.48
24 Hour Registered Nurse Tick Mark Tick Mark
On-site Physiotherapy & Podiatry Tick Mark Tick Mark
On-site Hairdresser Tick Mark Tick Mark
Private Ensuite Tick Mark Tick Mark
Built in Wardrobe Tick Mark Tick Mark
Modern Electric Bed Tick Mark Tick Mark
Heating Tick Mark Tick Mark
Airconditioning Tick Mark Tick Mark
Recreation Room Access Tick Mark Tick Mark
Courtyard and Outdoor Access Tick Mark Tick Mark
Lounge and Sitting Area Access Tick Mark Tick Mark
Library Access Tick Mark Tick Mark
Wifi Access Tick Mark Tick Mark
Smoke and Heat Detectors Tick Mark Tick Mark
Fire Sprinkler System Tick Mark Tick Mark
Secure Dementia Area Available Tick Mark Tick Mark
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Basic Daily Fee

A daily care fee is used to contribute towards your day-to-day living costs such as meals, cleaning, laundry, heating and cooling. It is part of the overall fees you pay towards your care. The daily care fee increases on 20 March and 20 September each year in line with changes to the Age Pension.


The basic daily fee is 85% of the single person rate of the basic age pension. From 20 September 2019, the single rate of the basic age pension is $850.40 per fortnight, making the basic daily fee (from 20 September to 19 March 2019):


$51.63 per day; or
$722.84 per fortnight


This amount is indexed with the age pension. This applies even if you are a member of a couple.

Means-tested Care Fee

A contribution to care fee is paid to the federal government where a person is in a financial position to do so. The cost (if any) of a person’s Contribution to Care Fee is dependent on their financial situation and is determined by the government. Please note the government have a lifetime cap on this fee.

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