Getting Started

Entering aged care can present a significant lifestyle change for some people and may seem complicated.

So before becoming a Respect resident, it is important you and your loved ones make the best decisions regarding your aged care. For prospective residents, we’ve detailed the key steps involved to assist in planning and help answer any related questions.

Steps

  • 1

    Determine eligibility

    To determine if you’re eligible for aged care, you must be assessed by the Aged Care Assessment Service (ACAS) through My Aged Care, the Australian Government body responsible for aged care services. This is normally organised through a physician, social worker or health professional.

    For information, speak with your doctor, visit the My Aged Care website or call My Aged Care at 1800 200 422.

  • 2

    Find the right home

    Deciding which aged home is right for you depends a lot on personal preference. As each individual will have specific requirements, our homes offer something for everyone and aim to be as accommodating as possible.

    We recommend you visit a Respect home in person to tour the facility and speak with residents and members of staff. This provides an excellent opportunity to discuss the type of support and activities we can offer you.

    To book a tour, find the nearest Respect location click here.

  • 3

    Understand costs

    The amount you pay for aged care depends on your individual circumstances and financial situation. For a better understanding of this, we suggest seeking proper financial advice ahead of time. The cost of residential aged care consists of care fees and accommodation fees which can be broken up into the following:

    • Basic daily fee – covers living costs such as meals, electricity and laundry
    • Means-based fee – additional contribution to the cost of care that the Department of Human Services calculates based on your income and assets
    • Accommodation payment – cost including the room you will occupy (this can be fully or partly covered by the government) made through an upfront amount, daily payment or a combination of both
    • Extra services – optional, if you choose to access these additional services.
  • 4

    Submit an application

    If you’re ready to become a resident, you will need to complete and submit an application. This can be done in person at any of our homes or filled out online here. We suggest this is done with the assistance of your doctor and/or loved ones. Applicants may apply to multiple locations at once and are free to decline any offer.

  • 5

    Move-in

    As soon as we’ve determined we can meet your needs and have a suitable vacancy, we will notify you with an offer of residence and a move in date. If there are no immediate vacancies we will inform you once a space becomes free.

    We will also provide you with a Resident Agreement outlining services, fees, rights and responsibilities. This legal document needs to be signed and returned prior to move in.

  • 6

    Still have questions?

    Our caring team is available to assist you at any point throughout the admission process. Feel free to contact us if you have any questions or concerns.

    Additional information, tools and resources on aged care can also be accessed through the Department of Health’s Ageing and Aged Care website.